Terms of service

Terms of Service

These Terms of Service govern your use of ryvelife.com and any purchases made from Ryve Life.

By accessing our website or purchasing from us, you agree to these Terms.

Online Store Terms

You must not use our products or services for unlawful or unauthorised purposes.

You may not attempt to interfere with the operation, security or functionality of our website.

Product Information

We make reasonable efforts to display product descriptions, photographs, dimensions and specifications accurately.

However, slight variations may occur due to:

  • Manufacturing tolerances
  • Product updates
  • Screen colour differences
  • Packaging changes
  • Photography and lighting

Such minor differences do not necessarily constitute product defects.

Prices

Prices may change without notice.

We reserve the right to:

  • Modify prices
  • Introduce or discontinue promotions
  • Correct pricing errors
  • Limit quantities
  • Cancel orders affected by obvious pricing or technical errors

Discount codes cannot be combined unless expressly stated otherwise.

Orders

Submitting an order does not guarantee acceptance.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving:

  • Suspected fraud
  • Incorrect pricing
  • Payment problems
  • Product availability
  • Shipping restrictions
  • Incorrect customer information

If an order is cancelled by us after payment has been collected, the relevant amount will be refunded.

Shipping

Processing and delivery estimates are provided for guidance and are not guaranteed delivery dates.

Carrier delays, customs processing, weather events, peak shipping periods and other circumstances outside our reasonable control may affect delivery times.

Please refer to our Shipping Policy for additional information.

Returns and Refunds

All returns, cancellations and refunds are governed by our Return & Refund Policy.

Product Use

Customers are responsible for using products according to the supplied instructions.

Ryve Life is not responsible for damage resulting from improper use, modification, overloading, puncturing, misuse or failure to follow product instructions.

For products containing rechargeable batteries, customers should follow applicable transportation and airline requirements.

Intellectual Property

All content on this website, including our:

  • Ryve Life name
  • Logos
  • Product photography
  • Graphics
  • Videos
  • Written content
  • Website design
  • Advertising materials

is owned by or licensed to Ryve Life unless otherwise stated.

Our content may not be copied, reproduced, republished or commercially used without permission.

Third-Party Services

Certain services may be provided through third parties, including payment processors, shipping companies and technology providers.

We are not responsible for third-party websites or services that operate independently from Ryve Life.

Limitation of Liability

To the maximum extent permitted by applicable law, Ryve Life will not be liable for indirect, incidental, special or consequential losses resulting from the use of our products, services or website.

Nothing in these Terms excludes rights that cannot legally be excluded under applicable consumer protection laws.

Changes to These Terms

We reserve the right to update these Terms from time to time.

Continued use of the website following changes constitutes acceptance of the updated Terms where permitted by law.

Contact

Questions regarding these Terms can be sent to:

support@ryvelife.com